Villages of St. Peters
Assisted Living Frequently Asked Questions
At the Villages of St. Peters, we understand that choosing the right assisted living community comes with important questions. We’re here to answer all your assisted living questions about our services, amenities, floor plans, and the personalized care we offer in St. Peters, Missouri, so you and your family can feel confident and informed every step of the way.
Getting Started
How to begin your journey at Villages of St. Peters.
Insurance & Billing
Learn more about accepted insurances and payment methods.
Healthcare Services
Learn more about assisted living and nursing services at Villages of St. Peters.
Amenities
Find out about amenities like dining info, activities, and comforts of home.
Policies
Learn more about the policies at Villages of St. Peters.
Questions & Concerns
How to contact Villages of St. Peters regarding concerns or questions.
Getting Started
Who should I call to get started?
We’re so excited to meet you! If you’re interested in assisted living in St. Peters, Missouri, then please contact our Admissions team at (636) 922-7600 to discuss your next steps over the phone. We’d love to get to know you better, answer any questions you might have, and have the opportunity to introduce you to a few members of our team!
What articles of clothing should we bring?
We want you to be as comfortable as possible and encourage you to bring whatever clothing will help you feel at home. The Villages of St. Peters does offer laundry services for free. Please make sure to label all clothing items before admission.
Can I bring personal belongings?
Yes! We encourage you to bring personal items such as family photos, blankets, and decorative items—anything that will help make our assisted living in St. Peters, Missouri community feel like home for you.
Insurance & Billing
What insurances do you accept?
At our assisted living in St. Peters, Missouri community we accept private pay, Medicare, Medicaid, PPOs/HMOs, including United Healthcare, Blue Cross Blue Shield, Humana, Aetna, etc.
No matter what type of insurance you have, our insurance experts will take time to help you understand your plan benefits.
Healthcare Services
Does the Villages of St. Peters offer rehabilitation?
Yes. At The Villages of St. Peters, your successful recovery and quick return home is our top priority. We provide a unique personalized experience whether you’re suffering from an illness or recovering from a major medical event. Physical, occupational, and speech therapy is conducted under the guidance of licensed experts and is available 5 days a week.
When will the doctor see me?
Doctors typically visit within 24 hours of admission. Your nurse will communicate any medical concerns with your doctor before and after they see you.
How often will I have therapy?
Most patients, depending on their condition and when they are admitted, will start rehab within 24 hours of admission and will receive therapy up to five times per week.
Do I need to bring my medications?
No, you do not need to provide medications unless specifically told to do so. Upon admission, we will order your medications using our off-site pharmacy, then securely store them on-site to ensure safety.
How long is a typical stay?
Each case is different and unique. Patient progress is reviewed weekly by our Interdisciplinary Team (IDT) of nurses, therapists, and dietitians. Our main goal is that you reach your highest level of independence.
Amenities
Are activities available?
At the Villages of St. Peters, we offer daily activities and social events for a wide variety of interests and pastimes. For your convenience, there is an activity calendar posted in your room and in the front lobby. An activities assistant will visit with you to discuss your personal interests so our social services team can cater to your preferences. Please contact the Activities Director for additional information about the activities and events available at the Villages of St. Peters, MO.
What is your dining program like?
The Villages of St. Peters’ dining program offers a full-service dining program to meet the dietary and nutritional needs of all our residents. Our dining services include delicious, freshly made meals every day, with specialty diets available according to your health needs.
Policies
What is your visitor policy?
At the Villages of St. Peters we believe that family and friends play a critical role in our residents’ emotional and physical well-being. We do not have set visiting hours so family and friends are welcome to visit our assisted living residents at their convenience.
Questions & Concerns
How do you protect patients, staff, and visitors from COVID-19 and other infectious diseases?
Our team is highly trained and experienced in caring for high-acuity patients and infectious diseases like COVID-19. Our dedicated infection prevention nurse helps ensure we follow current infection prevention guidelines and best practices. This includes educating all staff about the appropriate use of personal protective equipment (PPE) such as N95 masks, surgical masks, gloves, and gowns and when to use COVID-19 protocols required by local department of public health and/or the CDC.
What do we do if we have personnel concerns?
Our primary concern is that your loved one feels comfortable here and that their needs are being met. You should feel secure and at ease with our staff, particularly those providing direct care. If you have any concerns or praise for our staff, please feel free to contact our social services department. They will be able to address any apprehensions you may have regarding any particular staff members.