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201 reviews
This place is dirty, peeling paint, broken furniture, the smell walking down the hallway makes you sick to your stomach. The care our family member receives is neglectful. Bedsores etc. Find somewhere else to put your family.
i want to say a big thank you to all of those people who helped me to achieve the rehab and care I needed to get back on my feet so to speak and return to my life at home . The medical staff the PT and OT were great friendly people and helped me a lot . l met some people and became friends to really help with the time there and I will never for get the time and conversations we had . Thank you to the Villages for taking me in to get the care I needed and rehab .
My sister has been in VSP for 4 years. They take good care of her. She is paralyzed at they are very good to her. There are issues, like not enough staff, agency people don’t want to do their job. But they are very good to my sister. Thanks. Sue
Business response 1 year ago
The neglect my grandmother received here is horrible and if it were up to me there would be a lawsuit.
I am a friend or relative of a current/past resident I can only speak on the rehab center. Although some of the people who work there seem to care.. The leadership is absolutely shocking. The basic schedule and organizational needs the patients and daily run is absolutely horrible. They say it’s because “we are understaffed”. No you are understaffed because the leaders don’t are. One of the worse experiences we have ever had. Almost took our loved one out of there 2 different times. My suggestion if you have a decision for a loved one… you have a 50/50 chance of having a good experience. I mean it was terrible. Shocking
Leadership ought to be ashamed of themselves and embarrassed. What a terrible experience my family and loved on who was in there have. It is ran so poorly and that is 100% on leadership. Truly some of the dumbest people I have ever met in such a pivotal stage of people lives. I am not talking about the nurses or help there. I specifically talking about ANYONE IN A LEADERSHIP ROLE. You are the worst and it shows. I can name 20 things that went wrong in 3 weeks of our experience. But I won’t bore any of you. WHat I will say is this. Do not go to this place. THere are some great peeople there, then there are just the worst people there. But regardless, it is truly a horrible ran place. The holes start showing after 2-3 days. DO NOT GO TO THIS PLACE. Do your research. My message to the leadership there, look at yourself in the mirror and ask yourself. Are you really doing a good job? You are not and it shows. In my opinion, some of the people there, shouldn’t even be in the field.
Ever since the VOSP was acquired by PACS in 2024, the facility has gone downhill. Under the previous ownership (NHC) the staff and management clearly cared about people. Current management under PACS only seems to care about profits. Our family was recently notified that my dad must move out and transfer to another senior care facility because they are no longer able to care for him in the assisted living area, where he and my mom have resided for the past 3-1/2 years, and they are unable to provide him a room in their long-term care area due to a 2-year waiting list. This comes after the previous ownership promised us “continuum care” at the time my parents moved into assisted living 3-1/2 years ago. We were promised that our parents would be able to remain at the Villages of St. Peters until the end of their lives, and transition through different levels of care as needed, the very definition of continuum care. The new management under PACS refuses to honor this promise. We have witnessed a repeating pattern of staff turnover during our time here, and the current management are best described as hateful, uncaring people. Avoid this facility and any other local senior care facility owned by PACS.
I would like to say something about The Village of St.Peters .I just spent 23 days rehabilitatig there. When I got there I was totally unsure of what was going to happen then I was in my room and I never felt out of place. Everyone was soo helpful and kind you felt at ease.I had some wonderful people that wanted to make my stay easy and comfortable not only Sara,Angelica ,Patience,Pam ,Paul,O.J.,Patiene Emma All the people in the Gym are so wonderful, I am sure I am missing some names BUT I JUST WANT to SAY THANK YOU ALL FOR CHOOSING TO BE SO HELPFUL. BILL CARTWRIGHT.
Terrible place they do not take care of your loved ones. They are overworking understaffed.
Terrible place terrible people. They will not take care of your loved ones. Do not send somebody there you love. This is for the rehab center and anyone that tells you something different is lying.
Sarah was amazing! She was right on time with my meds!
Excellent excellent service. I can’t say it enough how well I was taken care of by everyone especially Sarah she just stuck out like a sore thumb beautiful people. I really enjoyed myself being here. You made my stay much easier.
This place is The best place for rehab and the nurses Bridget. Maggie Jennifer go out of their way make sure you have everything you need .
My husband received outstanding care at this facility! His nursing staff Miguel, Humphrey and Sara are the most compassionate, professional and trustworthy people! Our stay was 3 weeks and everyone from Therapy to kitchen staff, housekeeping and transportation made recovery possible during this difficult period. I highly recommend VOFSTP!
Mom had a serious injury and the team at Villages worked hard and collaboratively with us to restore her health to the point she could return home. We would recommend them to anyone needing their type of services.
I recently stayed here in Rehab after having difficulty walking. The staff were absolutely wonderful, so kind and responsive, especially Sarah and Humphrey. I really liked the way the rooms are set up, with your own TV and a wall between roommates. The food in the dining room was always warm and the servers were nice. The facility was very clean and I liked being able to sit outdoors and socialize with my new friends. I highly recommend it.
Sara is very good and very good to the pant’s. The rest of the staff is good to
I love the staff and they do damn good work if I could put a 10 out of 10 I would like to give a big shout out to the rehab staff, Sarah Humphrey Miguel & the great CNA’ s wonderful therapy team Jenn ADON
I am leaving today after staying 2 weeks for rehab & physical therapy. I have had nothing but a great experience while staying here. I have came along way in 2 weeks. Amazing nursing staff, Sarah & Humphrey were always close by always willing to help, staff showed enormous support and empathy. Nurse Vicky always came by to visit she was my buddy. I am happy to be going home but thankful I had met such great people in my time of need!
Mom was in the Rehab wing this winter. It was quite a month. Upon arrival, she was unable to open her eyes, respond sensibly, and too weak to feed herself. During her stay there, she was exceptionally well cared for. The team showed up every day; caring, concerned, patient, professional… After 30 days, she was back to life again. We are deeply grateful for Miguel and Humphrey who always kept us updated with caring details. Sara, for her attention to detail and daily inspiritation. Camilla with Speech Therapy, could always brighten a day. The PT/OT team: Paul, Cathy, Samantha working to strenthen her skills and body again. Kadee, always sweet and willing to help mom with her daily needs. Shirley at the front desk, always with an answer. The kitchen and serving staff, always with a warm smile. We even got to know the housekeepers. Top to bottom, a great place. Instrumental in mom’s recovery. Filled with warm hearts ♥️
I would like to make a comment on my stay at The Villages of St Peters, the staff the nursing staff of Humphrey and Miguel and the Physicians were all so nice to me and so helpful I can’t even begin to tell you how to make you feel when the nurses and that takes such good care of you. And there’s Sarah and chance that have been so sweet Sarah does goes out of her way to help you and find things for you. And chance when she is on duty she is just so sweet and helped you as much as she can. Last but not least is a therapy team they every one of them has been so nice and so helpful to me I really appreciate it. I just want these people to be recognized so that people know that there are people in these places who take care of you.
Humphrey and Sally outstanding
Nurse Sarah C and Miguel have gone above and over with their care
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